NEW COMPUTER SETUP PROCESS

 

OVERVIEW: There are often times when an office will have a computer that has reached its end of life or when they have a new hire and need a workstation set up. In this event, there are steps to take to ensure this computer is prepared correctly for that specific location. The Technology department will handle all new computer setups or replacement requests. If you need assistance, please contact the Help Desk.

 

Once the computer has been approved:

1. If the new computer is in stock at Pepperpointe, you will need to grab it from the storage room and log where it’s going on the inventory log. (Andy Schwing manages inventory)

2. If the new computer needs to be ordered, please let Joseph John know and he will place the order with Dell.

 

PREPARING COMPUTER

Follow these steps to prepare the new computer for installation:

 

INITIAL SETUP (non active directory pcs)

1. Continue in selected language: English

2. Region: United States click yes

3. Right keyboard layout? United States click yes

4. Add a second keyboard layout? Skip

5. Let’s connect you to a network: I don’t have Internet - Continue with limited setup

6. Window 10 License Agreement: Accept

7. Who’s going to use this PC? Name it accordingly

8. Set password: 

9. Create security questions: Select question

10. Choose privacy settings: Turn all to no

11. Cortana: Not now

12. Preference: Skip

13. Agree with Dell’s Privacy Policy: Check the box and click next

 

Once the PC loads, plug in the Ethernet cable and connect to the network. 

Click “no” for making the pc discoverable. 

 

INITIAL SETUP (active directory pcs)

1. Let’s start with region. Is this correct? United States - Yes

2. Is this the right keyboard layout? United States - Yes

3. Do you want to add a second keyboard layout? Skip

4. Connect to WiFi network.

5. How would you like to set up? Set up for an organization

6. Have the user enter their email address, password, and multifactor authentication.

7. The computer will then proceed to get things set up for you. 

8. Once finished it will bring you to the desktop and you can proceed to the next steps.

 

UPDATES

1. Search for “Check for updates”

2. Let updates download

3. Once they download, click “install” at the bottom of the update list

4. After updates install, click “restart now” 

5. After the restart, you will search “Check for updates” again

6. Click on “view optional updates”

7. Check each of the boxes for the driver updates

8. Click “download and install”

9. Once these updates install, you will need to restart the pc again to finalize the updates

10. After the restart, you will search for “Dell Command | Update”

11. Make sure the option for “Yes, run automatically with the default system” is checked and click “Check for updates”

12. Install all updates that are available

13. You will once again need to restart the pc once these updates are complete

 

UNINSTALLING/REMOVING PROGRAMS

1. Right click on the taskbar

   1. News and Interests: Turn Off

   2. Search: Uncheck Show Search Highlights

   3. Uncheck Show Cortana 

2. Click the arrow to show running programs

   1. Hide Meet Now

3. Unpin these icons from the taskbar:

   1. Mail

   2. Microsoft Store

   3. Microsoft Edge

4. Search for “Add or Remove Programs”

5. Uninstall the following programs:

   1. Microsoft 365-es-es

   2. Microsoft 365-fr-fr

   3. Disney+

   4. Partner Promo

   5. Skype

   6. Solitaire Collection

   7. Tips

   8. Xbox Console

   9. Xbox Live

6. Unpin all the app shortcuts to the right of the start menu

 

DOWNLOADS

1. Use Microsoft Edge to download Google Chrome

   1. Pin Google Chrome to the taskbar

2. Download the desktop version of Google Chat

   1. Add to startup apps

   2. Pin to taskbar

3. In NinjaOne - Create the installer for the correct organization and location.

   1. Change the name to correspond with the correct naming convention.

   2. Run this installer on the new computer to get it added to NinjaOne.

 

INSTALLATION

1. Verify with the office what applications they will need on the new computer and if a backup of the old computer is needed

2. Schedule a time with the office to install the new computer

3. The day before installation - schedule time with Shelterblue to complete the backup, if one is needed

4. When arriving at the office, call shelterblue before removing the old computer to make sure the backup is complete

5. After verifying - proceed with installing the new computer

6. After the new computer is hooked up and turned on, call Shelterblue again to finish up the installation

 

Verify with the office if they would like to keep the old computer or if they would like you to take it and recycle it.